-
How does the payment system work?
payment, purchase, renew
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What does the UnblockVPN service cost?
prices, costs
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How long does the service activation take?
activate, instant activation
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I made a payment but my service has not been activated yet.
problem, payment, purchase, renew, not active
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Do you provide instant activation?
activation, instant, how long
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How can I purchase / renew UnblockVPN?
purchase, renew, payment
-
I want to buy / purchase UnblockVPN.
purchase, buy, payment
-
How can I purchase via Liberty reserve?
liberty reserve
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How can I purchase via WebMoney?
webmoney
-
I can't access the payment page.
blocked, payment page, not accessible
-
The payment page is blocked.
blocked, payment page, not accessible
-
How to purchase in my country?
blocked, payment page, not accessible
-
My payment has been declined.
payment, declined, card, not accepted
-
My credit card is not accepted by any of your payment methods.
payment, declined, card, not accepted
-
How can i use UnblockVPN?
work, use
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How can i connect the blocked sites?
work, use
-
How can I configure VPN on my router?
router, modem, dlink, linksys, wrt, dd-wrt, zyxel, tp-link, cisco, belkin
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Is you VPN service compatible with my router?
router, modem, dlink, linksys, wrt, dd-wrt, zyxel, tp-link, cisco, belkin
-
How can I configure VPN on my phone?
guide, configure, phone
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How can I configure VPN on Nokia phone?
does it work, how to, guide, configure, phone, nokia
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Is your VPN service compatible with Nokia phone?
does it work, how to, guide, configure, phone, nokia
-
How can I configure VPN on iPhone / iPod / iPad?
does it work, how to, guide, configure, phone, iphone, ios, ipad, ipod, apple
-
Is your VPN service compatible with iPhone / iPod / iPad?
does it work, how to, guide, configure, phone, iphone, ios, ipad, ipod, apple
-
How can I configure VPN on Android?
does it work, how to, guide, configure, phone, android, google, galaxy, samsung
-
Is your VPN service compatible with Android?
does it work, how to, guide, configure, phone, android, google, galaxy, samsung
-
How can I configure VPN on Blackberry?
does it work, how to, guide, configure, phone, blackberry
-
Is your VPN service compatible with BlackBerry?
does it work, how to, guide, configure, phone, blackberry
-
How can I configure VPN on Symbian?
does it work, how to, guide, configure, phone, symbian, nokia
-
Is your VPN service compatible with Symbian?
does it work, how to, guide, configure, phone, symbian, nokia
-
How can I configure VPN on Apple TV?
how to, guide, configure, apple tv, ios
-
Is you VPN service compatible with Apple TV?
how to, guide, configure, apple tv, ios
-
How can I configure VPN on Apple Airport?
how to, guide, configure, apple, airport
-
Is you VPN service compatible with Apple Airport?
how to, guide, configure, apple, airport
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How to change the VPN server location / country?
change, switch, country, location, change IP
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How to change the IP location / country?
change, switch, country, location, change IP
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How can I connect another devices?
more, multiple, simultaneous, share
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How to connect multiple devices?
more, multiple, simultaneous, share
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Where to download latest firmware for UAE ADSL modems (Aztech)?
Aztech, firmware
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Where is the list of VPN servers?
servers, list, address
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I need shared secret for L2TP/IPSec.
L2TP, shared, secret, preshared, IPSec
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From which locations / countries I can get IP address?
countries, locations, servers, IP address
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What is the difference between Dynamic and Dedicated IP?
dynamic, dedicated, static, fixed, difference, IP address
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How often does dynamic IP change? How many IPs do you have?
dynamic IP, change, interval
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How the Free Trial works? Why are there some restrictions?
free, trial, test, testing, disconnect
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How can I test your VPN services?
free, trial, test, testing
-
How can I activate and use Free Trial?
free, trial, test, testing, disconnect, activate, activation
-
Which VPN protocols do you offer?
protocol, sstp, l2tp, openvpn, ipsec, pptp
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What are the differences between VPN protocols?
protocol, sstp, l2tp, openvpn, ipsec, ppt
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I am getting Error 691.
problem, error, message
-
I am getting Error 800.
problem, error, message
-
It says that my Username or Password is wrong.
problem, error, invalid, wrong, password, username, authentication, failed
-
I am getting Authentication failed.
problem, error, invalid, wrong, password, username, authentication, failede
-
I can't connect VPN.
problem, error, connection
-
I am getting VPN ERROR when trying to connect.
problem, error, message
-
I can't connect from China.
problem, error, message, china
-
How can I connect from China?
China
-
I am not able to access any web pages.
problem, no page, open, site, browse, internet
-
My IP address has not changed after connection.
problem, ip address, change, location, country
-
My VPN IP address is from different location / country then it should be.
problem, ip address, change, location, country
-
Why I'm still getting disconnect?
disconnecting, disconnect, constantly
-
Why I can't send emails?
problem, smtp, email, send, port 25
-
Why is SMTP TCP port 25 blocked?
problem, smtp, email, send, port 25
-
Can you open SMTP port 25 for my account?
problem, smtp, email, send, port 25
-
How can I watch UK TV?
television, TV, watch, online, UK, bbc, iplayer, itv, channel4, united kingdom
-
How can I watch US TV?
television, TV, watch, online, US, USA, hulu, united states
-
I can't watch UK / US TV. It says "not available in your area".
television, TV, watch, online, US, UK, USA, hulu, bbc, iplayer, itv, channel4, united kingdom
-
I can not access BBC iPlayer, Hulu and other UK / US resources.
television, TV, watch, online, US, UK, USA, hulu, bbc, iplayer, itv, channel4, united kingdom
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Can I connect another devices with the same account?
more, multiple, simultaneous, share, two connections
-
Can I connect from multiple devices?
more, multiple, simultaneous, share, two connections
-
Which VPN server locations do you offer?
server, change, switch, country, location, change IP
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How strong is the encryption?
encrypt, ssl, strong, safe, protection
-
How safe I can feel when using UnblockVPN?
encrypt, ssl, strong, safe, protection
-
Do you keep logs?
log, logging, monitor, activities, sniff
-
Do you log / monitor my online activities?
log, logging, monitor, activities, sniff
-
My VPN connection speed is very low.
problem, speed, bandwidth, slow
-
My VPN connection is slow.
problem, speed, bandwidth, slow
-
Is there any bandwidth / speed limit?
bandwidth, speed, limit, restrictions
-
How much data can I transfer?
bandwidth, traffic, data, fup, limit, restrictions
-
Do you have data limit?
bandwidth, traffic, data, fup, limit, restrictions
-
How to use the Dedicated IP VPN?
dedicated, ip address, static, fixed
-
Dedicated / Static IP VPN doesn't work.
problem, dedicated, ip address, static, fixed
-
How to keep my Dedicated IP unchanged when renewing my service?
dedicated, ip address, static, fixed, change, same
-
How can I change my Dedicated IP address and server location?
dedicated, ip address, static, fixed, change
-
I can not receive the SMS code?
sms, code, verification, activation
-
I can not get the verification code.
sms, code, verification, activation
-
I can not get the activation code.
sms, code, verification, activation
-
Can I use P2P (BitTorrent etc.) with your VPN?
p2p, torrent
-
I am getting "Connection Manager was unable to launch CMMON32.EXE".
problem, error, dialer, installer
-
I am getting "This profile was not built for this processor architecture".
problem, error, 32 bit, 64 bit, architecture, install
-
I've lost my login details.
password, login, lost, username, account details, forgot
-
I have lost / forgot my password.
password, login, lost, username, account detail, forgot
-
How the Dedicated IP VPN works?
dedicated, ip address, static, fixed
-
Can I have two connections with one account?
more, multiple, simultaneous, share, two connections, more connections
-
Is my computer protected when my VPN is connected?
protect, protection , safe, traffic, public IP, attack, virus, antiviruse, firewall, scaner, robot
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Why there is some unknown traffic when my VPN is connected?
protect, protection , safe, traffic, public IP, attack, virus, antiviruse, firewall, scaner, robot
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What is the average speed of Unblock VPN?
speed, average, connection, low, bandwidth
-
Why is the VPN speed lower than normal Internet connection?
speed, average, connection, low, bandwidth
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How can I connect SSTP from China?
SSTP, China, connect
-
I am getting SSTP certificate Error 0x800b0109
SSTP, China, connect, certificate
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Where can I get SSTP certificate?
SSTP, China, connect, certificate
