Unblock VPN FAQ

I am not able to access any web pages.

CAUSE:
  • Your dedicated IP is set on different VPN server than you are connecting to.
  • You have set wrong static DNS servers.
SOLUTION:

Dedicated IP VPN:
If you have purchased the Dedicated IP VPN service please follow this FAQ.

Wrong DNS:
Normally your the DNS servers are configured automatically. You can check if you are able to ping any internet IP address (not hostname). If you are able to ping IP addresses but can not access any web pages, then change your static DNS servers. We recommend to use Google Public DNS or OpenDNS servers

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