Unblock VPN Support - FAQ

My VPN connection speed is very low.

CAUSE:

You are far away from Central Europe. Connection speed depends on how far away is your country from our VPN server - ping latency. From far countries the speed could be lower.
Your ISP limits the bandwidth of PPTP communication.

SOLUTION:

Please try to follow next steps to get better speed:

With UnblockVPN account you can choose from more VPN servers. Try to test another one. Just simply change your VPN server address and use the same login details. You can find the available VPN servers addresses at the Members Area
If your ISP blocks or limits the PPTP VPN communication, please use the OpenVPN solution which we provide on non-standard ports 80 (HTTP) and 443 (HTTPS) and it should work to you. Please follow the OpenVPN guides at Support page