Unblock Skype, Facebook, YouTube, VoIP and websites
How does the payment system work?
payment, purchase, renew
What does the UnblockVPN service cost?
How long does the service activation take?
activate, instant activation
I made a payment but my service has not been activated yet.
problem, payment, purchase, renew, not active
Do you provide instant activation?
activation, instant, how long
How can I purchase / renew UnblockVPN?
purchase, renew, payment
I want to buy / purchase UnblockVPN.
purchase, buy, payment
How can I purchase via WebMoney?
I can't access the payment page.
blocked, payment page, not accessible
The payment page is blocked.
How to purchase in my country?
My payment has been declined.
payment, declined, card, not accepted
My credit card is not accepted by any of your payment methods.
How can i use UnblockVPN?
How can i connect the blocked sites?
How can I configure VPN on my router?
router, modem, dlink, linksys, wrt, dd-wrt, zyxel, tp-link, cisco, belkin
Is you VPN service compatible with my router?
How can I configure VPN on my phone?
guide, configure, phone
How can I configure VPN on Nokia phone?
does it work, how to, guide, configure, phone, nokia
Is your VPN service compatible with Nokia phone?
How can I configure VPN on iPhone / iPod / iPad?
does it work, how to, guide, configure, phone, iphone, ios, ipad, ipod, apple
Is your VPN service compatible with iPhone / iPod / iPad?
How can I configure VPN on Android?
does it work, how to, guide, configure, phone, android, google, galaxy, samsung
Is your VPN service compatible with Android?
How can I configure VPN on Blackberry?
does it work, how to, guide, configure, phone, blackberry
Is your VPN service compatible with BlackBerry?
How can I configure VPN on Symbian?
does it work, how to, guide, configure, phone, symbian, nokia
Is your VPN service compatible with Symbian?
How can I configure VPN on Apple TV?
how to, guide, configure, apple tv, ios
Is you VPN service compatible with Apple TV?
How can I configure VPN on Apple Airport?
how to, guide, configure, apple, airport
Is you VPN service compatible with Apple Airport?
How to change the VPN server location / country?
change, switch, country, location, change IP
How to change the IP location / country?
How can I connect another devices?
more, multiple, simultaneous, share
How to connect multiple devices?
Where to download latest firmware for UAE ADSL modems (Aztech)?
Where is the list of VPN servers?
servers, list, address
I need shared secret for L2TP/IPSec.
L2TP, shared, secret, preshared, IPSec
From which locations / countries I can get IP address?
countries, locations, servers, IP address
What is the difference between Dynamic and Dedicated IP?
dynamic, dedicated, static, fixed, difference, IP address
How often does dynamic IP change? How many IPs do you have?
dynamic IP, change, interval
How the Free Trial works? Why are there some restrictions?
free, trial, test, testing, disconnect
How can I test your VPN services?
free, trial, test, testing
How can I activate and use Free Trial?
free, trial, test, testing, disconnect, activate, activation
Which VPN protocols do you offer?
protocol, sstp, l2tp, openvpn, ipsec, pptp
What are the differences between VPN protocols?
protocol, sstp, l2tp, openvpn, ipsec, ppt
I am getting Error 691.
problem, error, message
I am getting Error 800.
It says that my Username or Password is wrong.
problem, error, invalid, wrong, password, username, authentication, failed
I am getting Authentication failed.
problem, error, invalid, wrong, password, username, authentication, failede
I can't connect VPN.
problem, error, connection
I am getting VPN ERROR when trying to connect.
I can't connect from China.
problem, error, message, china
How can I connect from China?
I am not able to access any web pages.
problem, no page, open, site, browse, internet
My IP address has not changed after connection.
problem, ip address, change, location, country
My VPN IP address is from different location / country then it should be.
Why I'm still getting disconnect?
disconnecting, disconnect, constantly
Why I can't send emails?
problem, smtp, email, send, port 25
Why is SMTP TCP port 25 blocked?
Can you open SMTP port 25 for my account?
How can I watch UK TV?
television, TV, watch, online, UK, bbc, iplayer, itv, channel4, united kingdom
How can I watch US TV?
television, TV, watch, online, US, USA, hulu, united states
I can't watch UK / US TV. It says "not available in your area".
television, TV, watch, online, US, UK, USA, hulu, bbc, iplayer, itv, channel4, united kingdom
I can not access BBC iPlayer, Hulu and other UK / US resources.
Can I connect another devices with the same account?
more, multiple, simultaneous, share, two connections
Can I connect from multiple devices?
Which VPN server locations do you offer?
server, change, switch, country, location, change IP
How strong is the encryption?
encrypt, ssl, strong, safe, protection
How safe I can feel when using UnblockVPN?
Do you keep logs?
log, logging, monitor, activities, sniff
Do you log / monitor my online activities?
My VPN connection speed is very low.
problem, speed, bandwidth, slow
My VPN connection is slow.
Is there any bandwidth / speed limit?
bandwidth, speed, limit, restrictions
How much data can I transfer?
bandwidth, traffic, data, fup, limit, restrictions
Do you have data limit?
How to use the Dedicated IP VPN?
dedicated, ip address, static, fixed
Dedicated / Static IP VPN doesn't work.
problem, dedicated, ip address, static, fixed
How to keep my Dedicated IP unchanged when renewing my service?
dedicated, ip address, static, fixed, change, same
How can I change my Dedicated IP address and server location?
dedicated, ip address, static, fixed, change
I can not receive the SMS code?
sms, code, verification, activation
I can not get the verification code.
I can not get the activation code.
Can I use P2P (BitTorrent etc.) with your VPN?
I am getting "Connection Manager was unable to launch CMMON32.EXE".
problem, error, dialer, installer
I am getting "This profile was not built for this processor architecture".
problem, error, 32 bit, 64 bit, architecture, install
I've lost my login details.
password, login, lost, username, account details, forgot
I have lost / forgot my password.
password, login, lost, username, account detail, forgot
How the Dedicated IP VPN works?
Can I have two connections with one account?
more, multiple, simultaneous, share, two connections, more connections
Is my computer protected when my VPN is connected?
protect, protection , safe, traffic, public IP, attack, virus, antiviruse, firewall, scaner, robot
Why there is some unknown traffic when my VPN is connected?
What is the average speed of Unblock VPN?
speed, average, connection, low, bandwidth
Why is the VPN speed lower than normal Internet connection?
How can I connect SSTP from China?
SSTP, China, connect
I am getting SSTP certificate Error 0x800b0109
SSTP, China, connect, certificate
Where can I get SSTP certificate?
How to connect DD-WRT or Tomato router to Unblock VPN?
router, dd-wrt, tomato, ddwrt
Can I set reverse DNS (PTR) for my dedicated IP?
ptr, reverse dns
For further assistance, please contact us over Live Chat or directly on our info email.